FAQs Carpet Cleaning

Frequently Asked Questions

Carpet Cleaning & Upholstery Cleaning

Carpet Cleaning Service LondonDo you have any questions in relation to our carpet cleaning and upholstery cleaning services?

Below are some of the most frequently asked questions and their answers that our clients are concerned with when they want to book carpet cleaners or upholstery cleaners with us.

Domestic Cleaners Ltd cleaning company hope that you will find the information that you need here. If you have any questions that need answering, and they aren’t listed below, please feel free to contact us.

We recommend the following:

Premises

Carpet Cleaning
Frequency

House, flat – non-smoking environment 6-12 months
House, flat – smoking environment 4 months
House, flat with young children and pets 3 – 6 months
Office, Commercial 6 months
Restaurants & pub 1 month
Nursing Homes 1 month
Day Care Centres 2 weeks

It depends on the fabric. Generally we find:

  • The dry cleaning (foam system) method is best for natural fibres such as sisal, linen, cotton, etc.
  • The wet cleaning extraction method is best for upholstery and curtains.

This is dependant on many factors, primarily the amount of carpet & upholstery.

Call us on 020 8884 9146 for a detailed quotation or use our on-line calculator. For a standard 3 bedroom house, please allow 5 hours minimum for carpet cleaning & a further 1 hour minimum for a standard lounge suite.

Drying time varies and is also primarily dependant on the fabrics. Other factors that affect drying time are:

  • the cleaning method used
  • the available ventilation.

We use the well known industry-standard PROCHEM™ machines. 

Please clear away items such as plants, table lamps and ornaments. Allowing us free movement will minimise the risk of any accidents and breakages. A cleared workspace will ensure timely completion of all carpet cleaning and upholstery cleaning jobs.

Domestic Cleaners Ltd aim is to provide an affordable
quality carpet cleaning and upholstery cleaning service. At times it may be necessary to pass on extra charges such as parking fees and congestion charges to our clients, should we consider them to be excessive. Where possible, please arrange adequate parking in close proximity to your premises.

No.

Domestic Cleaners Ltd give a specific one-hour window in which we aim to
arrive on site. Should the carpet cleaners or upholstery cleaners be delayed by traffic or any other reason, our strict policy is to call you with a new estimated time of arrival.

In the event of you not being able to attend your property while we work, Domestic Cleaners can make arrangements to collect your keys from a reasonably designated place and drop them off upon completion. We charge a small extra fee of £10 minimum for this service.

Call us on 020 8884 9146 or book online.

Alternatively, you may e-mail us your specific requirements using our on-line form.

We will contact you within 24 hours to discuss arrangements.